Your account
Delete your MumTalk account
MumTalk by Drewid Works LLC
In the app (fastest)
- Open MumTalk and tap Me.
- Tap Delete account.
- Tap Delete to confirm.
Your account is closed right away.
By email
If you can't open the app, email drewidworks@gmail.com with the subject “Delete my MumTalk account”. Include your first name and country as they appear in MumTalk. We may ask a question to make sure the account is yours, then confirm by email when it is done.
You can also ask us to delete only some of your information, such as your conversations, without closing your account.
What is deleted
Your profile and card, date of birth, membership record number, settings, friends, conversations, voice clips, messages and translations.
What we may keep, and for how long
- Your information is deleted within 30 days, and from our backups within 90 days.
- Reports you made, or reports about you, while a safety review is still open.
- A small record needed to stop a removed or under-age person from signing up again.
- Anything the law requires us to keep.
Voice clips you already sent are removed from other members' conversations too.
Questions? Visit support or read the privacy policy.